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Privacy Policy

This privacy policy sets out how BUY PV DIRECT LIMITED uses and protects any information that you give BUY PV DIRECT LIMITED when you use this website.

BUY PV DIRECT LIMITED is committed to ensuring that your privacy and data is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

BUY PV DIRECT LIMITED may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/05/2011 (updated – May, 2018)

Definitions

(We, Us, Our): Buy PV Direct Limited

(You, Your): An individual who visits our website or in some other way uses our services, whether in a personal capacity or as a representative of a business or organisation.

Your Key Rights Under Data Protection Law

 You have the right to:

  • be informed about our processing of your personal data

  • have your personal data corrected if it’s inaccurate or completed if it is incomplete;

  • object to the processing of your personal data

  • restrict the processing of your personal data

  • have your personal data erased

  • request access to your personal data

  • move, copy or transfer your personal data

  • complain to the Information Commissioner’s Office if you consider your data protection rights have been infringed.

Personal Data

We may collect the following information – any information which on its own, or in combination with other information available to us, can be used to identify you.

This includes, but is not limited to the following:

  • Full Name/Company Name

  • Home Address/Business address

  • Contact information including email address

  • Telephone number

  • IP address

  • Information from credit reference agencies/fraud prevention agencies and information which is publicly available from Companies House

  • demographic information such as postcode, preferences and interests

  • other information relevant to customer surveys and/or offers

Your Personal Data – What we do with the information we gather

  • as is necessary to perform our contract with you, including (but not limited to):

  • to take steps at your request prior to entering into a contract, for example responding to initial requests for information about our services, or to provide a quote.

  • to decide whether to enter into a contract with you.

  • to search at credit reference agencies

  • to manage and perform our contract with you.

  • to bill and collect money owed to us

  • to update our records

  • for our own internal accounting, training, managing and auditing operations;

  • for debt recovery and collection purposes and for the establishment and defence of legal rights.

 As is necessary to comply with a legal obligation, including (but not limited to):

  • When you exercise your rights under data protection law and make requests;

  • For compliance with legal and regulatory requirements

  • For the establishment and defence of legal rights

  • For compliance with lawful requests from public authorities, including law enforcement requirements

Based on your consent, for example (but not limited to) we may periodically send promotional

emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided,  and promotional material in accordance with your marketing preferences.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.

We may use the information to customise the website according to your interests.

You are free at any time to withdraw your consent by following the unsubscribe instructions contained in every marketing email.

In the case of social media, you can manage your consent and preferences via the relevant social media platform.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

Sharing Your Personal Data

 Subject to applicable data protection law, we may share your personal data with:

  • Sub-contractors, suppliers/manufacturers, and other persons or organisations who help us provide our services, for example (but not limited to) logistics and haulage companies and couriers engaged by us;

  • Companies and other persons providing services to us, including (but not limited to) IT services, software and design services, and payment services

  • Our legal and professional advisors, including accountants and auditors;

  • Fraud prevention agencies, credit reference agencies, credit insurance brokers and institutions, and debt collection agencies;

  • Courts, to comply with legal requirements and for the administration of justice;

  • Government bodies or agencies in the UK or overseas, to comply with legal obligations and requirements;

  • Any acquirer in the event of a sale, merger, consolidation, liquidation, reorganisation, or acquisition. In that event, any acquirer will be subject to our obligations under this Privacy Policy and you will be notified of the change either by email or by a notice on our website or social media platforms.

Security

We are committed to ensuring that your information is secure.  In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We do not store credit card details nor do we share customer details with any third parties.

We do not store financial information after a payment has been processed.

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@buypvdirect.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.